Privacy Policy

At Polymernai (operated by Polymernai Japan LLC), we take our customers’ privacy seriously. This policy explains what personal data we collect when you visit our store or place an order, how we use it, and what rights you have regarding your data.

Data Controller

Polymernai Japan LLC (合同会社Polymernai Japan), with its registered address at Kitazawa Sangyo Building, 3rd Floor, Hive Space, Office 317, 1-17-33 Miyahara, Yodogawa-ku, Osaka City, Osaka Prefecture, 532-0003, Japan. You can contact us at: polymernai@gmail.com.

What data do we collect?

• Contact and shipping information: Name, postal address, email address, and phone number, which you provide when placing an order or creating an account.
• Payment information: Payment details are processed directly by our payment providers, Stripe and PayPal. We do not store your card details on our servers.
• Browsing data: Technical cookies necessary for the shopping cart, session, and your currency and language preferences.
• Comments: If you leave a comment on the site, we store the name, email address, and content you provide.

How we use your data

• To process and ship your order, including shipment tracking.
• To communicate with you about the status of your purchase, cancellations, or returns.
• To comply with tax, customs, and legal obligations.
• To prevent fraud and protect the security of the store.
• To display prices in your local currency and the site in your preferred language.

Who we share your data with

We only share the data necessary with third parties who help us operate the store: our payment providers (Stripe and PayPal) and the shipping agent responsible for delivering your order. We do not sell or share your personal data with third parties for commercial purposes.

Cookies

We use technical cookies that are necessary for the store to function: to keep your cart and session active and remember your preferred currency and language. You can configure your browser to block cookies, although this may affect the functionality of the cart and checkout process.

How long do we keep your data?

We retain your order data for as long as necessary to comply with our legal and tax obligations and to manage warranties or returns. If you leave a comment, it is retained together with its metadata so that we can automatically approve future comments from you.

Your rights

You can request access to, correction, or deletion of your personal data at any time, as well as object to its processing. Please note that this does not include data we are required to retain for legal, tax, or security purposes. To exercise these rights, please contact us at polymernai@gmail.com.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the store or applicable regulations. We recommend reviewing it periodically. Last updated: July 2026.

Contact

If you have any questions about this Privacy Policy, please contact us at polymernai@gmail.com.