{"id":11,"date":"2026-07-01T18:17:27","date_gmt":"2026-07-01T18:17:27","guid":{"rendered":"https:\/\/www.polymernai.com\/?page_id=11"},"modified":"2026-07-01T18:17:27","modified_gmt":"2026-07-01T18:17:27","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.polymernai.com\/fr\/refund_returns\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"<div class=\"wp-block-group alignfull polymernai-pageheader has-poly-pageheader-gradient-background has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-de459c61 wp-block-group-is-layout-constrained\" style=\"border-bottom-color:var(--wp--preset--color--poly-blush);border-bottom-width:1px;padding-top:3.5rem;padding-right:1.5rem;padding-bottom:3.5rem;padding-left:1.5rem\">\n\n<p class=\"polymernai-eyebrow wp-block-paragraph\">Devoluciones<\/p>\n\n\n<h1 class=\"wp-block-heading has-poly-deep-color has-text-color has-display-font-family\" style=\"margin-top:0.5rem;margin-bottom:0;font-size:2.25rem;font-weight:600;line-height:1.1\">Pol\u00edtica de devoluciones y reembolsos<\/h1>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull polymernai-prose has-global-padding is-layout-constrained wp-container-core-group-is-layout-2e20ea76 wp-block-group-is-layout-constrained\" style=\"padding-top:3.5rem;padding-right:1rem;padding-bottom:5rem;padding-left:1rem\">\n\n\n<p class=\"wp-block-paragraph\">Si no est\u00e1s satisfecho con tu compra, esta p\u00e1gina explica c\u00f3mo solicitar una cancelaci\u00f3n, devoluci\u00f3n o reembolso. Para condiciones generales de env\u00edo y pago, consulta nuestros <a href=\"\/fr\/terminos-y-condiciones\/\">T\u00e9rminos y condiciones<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cancelaciones<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Antes del env\u00edo<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Puedes cancelar tu pedido siempre que a\u00fan no haya sido enviado. Escr\u00edbenos a <a href=\"mailto:polymernai@gmail.com\">polymernai@gmail.com<\/a> indicando tu n\u00famero de pedido y te haremos un reembolso completo.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Despu\u00e9s del env\u00edo<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si tu pedido ya ha sido enviado, la cancelaci\u00f3n solo podr\u00e1 gestionarse mediante el proceso de devoluci\u00f3n que se explica a continuaci\u00f3n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pedidos en pre-venta<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Los pedidos en pre-venta solo pueden cancelarse durante el periodo de pre-venta. Una vez finalizado, los fondos se destinan directamente a la fabricaci\u00f3n del producto, por lo que no podremos emitir un reembolso.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Devoluciones<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">C\u00f3mo solicitar una devoluci\u00f3n<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si no est\u00e1s satisfecho con tu producto, escr\u00edbenos a <a href=\"mailto:polymernai@gmail.com\">polymernai@gmail.com<\/a> indicando que deseas realizar una devoluci\u00f3n. Debes solicitarlo dentro de los <strong>7 d\u00edas<\/strong> posteriores a la recepci\u00f3n de tu pedido.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Plazo para enviar el producto<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez aprobada la devoluci\u00f3n, dispones de <strong>14 d\u00edas<\/strong> desde la recepci\u00f3n del pedido para enviarnos el producto de vuelta a la direcci\u00f3n que te indiquemos.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Reembolso<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En cuanto recibamos el producto y confirmemos que est\u00e1 en perfecto estado, reembolsaremos el importe del producto. Los gastos de env\u00edo no est\u00e1n incluidos en el reembolso.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Importante:<\/strong> no ofrecemos servicio de recogida para devoluciones; el env\u00edo corre por cuenta del cliente.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfNecesitas ayuda?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Escr\u00edbenos a <a href=\"mailto:polymernai@gmail.com\">polymernai@gmail.com<\/a> y te ayudaremos con tu cancelaci\u00f3n, devoluci\u00f3n o reembolso.<\/p>\n\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Devoluciones Pol\u00edtica de devoluciones y reembolsos Si no est\u00e1s satisfecho con tu compra, esta p\u00e1gina explica c\u00f3mo solicitar una cancelaci\u00f3n, devoluci\u00f3n o reembolso. Para condiciones generales de env\u00edo y pago, consulta nuestros T\u00e9rminos y condiciones. Cancelaciones Antes del env\u00edo Puedes cancelar tu pedido siempre que a\u00fan no haya sido enviado. Escr\u00edbenos a polymernai@gmail.com indicando tu [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de devoluciones y reembolsos - Polymernai<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.polymernai.com\/fr\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de devoluciones y reembolsos - Polymernai\" \/>\n<meta property=\"og:description\" content=\"Devoluciones Pol\u00edtica de devoluciones y reembolsos Si no est\u00e1s satisfecho con tu compra, esta p\u00e1gina explica c\u00f3mo solicitar una cancelaci\u00f3n, devoluci\u00f3n o reembolso. Para condiciones generales de env\u00edo y pago, consulta nuestros T\u00e9rminos y condiciones. Cancelaciones Antes del env\u00edo Puedes cancelar tu pedido siempre que a\u00fan no haya sido enviado. 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Para condiciones generales de env\u00edo y pago, consulta nuestros T\u00e9rminos y condiciones. Cancelaciones Antes del env\u00edo Puedes cancelar tu pedido siempre que a\u00fan no haya sido enviado. 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